YOUR FIRST VISIT TO THE PANTRY

The first time a potential client comes to the Pantry, they will be asked to complete a new client registration form. The information requested on this form is used to create a client account for the household.  Eligibility, for services at the Pantry, is based on USDA poverty guidelines, which take into account the number of people living in the household and the collective income of all adults.

After registration the client will be given a  Pantry ID card with their Pantry client account number on it. Bringing the Pantry I.D. card and personal ID, to each visit to the Pantry will speed up the check-in process.

SHOPPING AT THE PANTRY 

  • Clients are given a shopping list 
  • Clients are asked to fill out the shopping list, and chose the amount of food based on the number of bags indicated on the client ID card. Please note there are, at times, limits for individual items regardless of family size.   
  • The completed shopping list is returned to the volunteer.   The client will receive a deli number and when their deli number is called their groceries will be ready for pick up.   This takes roughly 20-30 minutes. 

The client will receive a "boutique ticket" to visit the Pantry clothing boutique to shop for clothing for themselves and any of the household members listed on the client account. All items in the boutique are free to clients.

VERIFICATION OF IDENTITY

One of the following forms of ID will be required at the Family Pantry for each member of the household. Orignials or copies will be accepted. 

Mass Health Card or other Health Insurance Card, EBT Card, Library Card, Public Transit Card, Referral from a Social Service Agency, Birth certificate, Driver’s License, Government Issued Identification Card, school record or Passport

VERIFICATION OF HOME ADDRESS

One of the following forms of ID will be required at the Family Pantry for each member of the household. Originals or copies will be accepted

Utility Bill, Mail with Post Mark, Bank Statement, Lease or Rental Agreement, Property Tax Bill, Letter from a Doctor, Clergy or Social Worker on your behalf, Motor Vehicle Registration, Driver’s License, or Government Issued Identification Card

WHAT IS A HOUSEHOLD? 

The amount of food distributed per household depends on the number of people in the household.  To be fair to all clients, a “household” is defined as including everyone who shares a kitchen, including family members, roommates, people renting a room, etc.

HOW MUCH FOOD TO EXPECT 

  • Household of 1 person = 2 bags of nonperishable items and 1-2 bags of perishable items (Limits Apply)
  • Household of 2 to 3 people = 3 bags of nonperishable items and 1-2 bags of perishable items (Limits Apply)
  • Household of 4 or more people = 4 bags of nonperisahble items and 1-2 bags of perishable items (Limits Apply) 

Client Hours:

Tuesday 10:00 AM - 3:30 PM
Wednesday 10:00 AM - 12:00 Noon
Thursday 10:00 AM - 7:00 PM
Saturday 9:00 AM - 12 Noon

Donation Drop-Off Hours:

Tuesday 8:00 AM - 3:30 PM
Wednesday 8:00 AM - 12:00 Noon
Thursday 8:00 AM - 3:30 PM
Saturday 8:00 AM - 12:00 Noon

Office Hours:

Monday 8:30 AM - 5:00 PM
Tuesday 8:30 AM - 5:00 PM
Wednesday 8:30 AM - 5:00 PM
Thursday 8:30 AM - 5:00 PM
Friday 8:30 AM - 3:00 PM