FAQ's

The Family Pantry of Cape Cod's Most Frequently Asked Questions

Clients:

A. When are you open to distribute food and clothing?

The Family Pantry Location
Tuesdays 10:00 a.m. – 3:30 p.m.

Wednesday 10:00 am - 12 Noon

Thursdays 10:00 a.m. – 3:30 p.m., 5:00– 7:00 p.m.

Saturday 10:00 am - 12 Noon

The Second Glance Thrift Shop

Summer Hours: 10:00 am – 5:00 pm (Begins mid April)

Winter Hours: 10:00 am - 4:00 pm (Begins early November)

B. How Do I Become a Client?

The first time you come to the Pantry, we will interview you briefly to confirm your eligibility for assistance and obtain needed information about your household.

Volunteers:

A. When are you open to volunteer?

The Family Pantry FOOD PANTRY:

Tuesdays 7:00 a.m. – 3:30 p.m.
Wednesday 7:00 a.m. - 12 Noon
Thursdays 7:00 a.m. – 3:30 p.m., 5:00– 7:00 p.m.
Saturdays 7:00 a.m. – 12 Noon

The Second Glance Thrift Shop

Summer Hours: Wednesday - Saturday 10:00 - 5:00 pm
Winter Hours: Wednesday - Saturday 10:00 - 4:00 pm

B. What do volunteers do at The Family Pantry?

The Family Pantry has many different volunteer job positions. The main positions at The Family Pantry are pantry food distribution, warehouse stocking, clothes sorting, redemption can sorting, and gardening. The Second Glance Thrift Shop has positions on the sales floor and backroom. Volunteers who work the backroom should be able to lift 25 pounds.

C. Can I come as an individual?

Absolutely! We seek individuals who can commit to a regular schedule of volunteering one 3 hour shift each week. All volunteers fill out a simple application. “CLICK HERE” for our application page to print. Please contact our Program Manager, Pat Brophy for more information 508-432-6519, pbrophy@thefamilypantry.com.

D. Can we come as a group? Paused during Covid-19 pandemic

Yes, groups can work on special projects in the warehouse or join in on work days in the garden.

E. Can The Family Pantry accommodate volunteers with special needs?

We evaluate all special needs situations individually, but we are happy to try and accommodate specials needs. To discuss your situation, please contact our Progam Manager, Pat Brophy at 508-432-6519, pbrophy@thefamilypantry.com.

F. Can I do my community service at The Family Pantry?

Yes, we accept both court ordered and school, church or other required community service applicants, however individual approval is required.

G. What should I wear to volunteer?

Attire for most of the volunteer positions is appropriate comfortable clothes with The Family Pantry Apron, a name tag and close-toed shoes.

H. Is there an age restriction?

Yes, our volunteers need to be 15 years old, we work in a large warehouse and safety is a priority

Donors:

A. When can I stop by to donate clothing, food or financial support?

Clothing Donations
- Tuesday, Wednesday and Thursday 7:00AM-2:00PM and Friday and Saturday 8:00AM-Noon
- Clothing and Houseware Donations are placed in laundy bins located at the rear of the warehouse building
- The Donation Center is located the Family Pantry main warehouse
Food Donations
- Tuesday, and Thursday 8:00AM-3:30PM and Wednesday and Saturday 8:00AM-Noon
- Food Donations are placed in the green bins (clearly marked for food) at the rear of the warehouse building
- The green bins are emptied throughout the day

B. Do you accept small household items?

Yes we accept kitchen wares, linens, small household appliances, decorative household items, artwork, jewelry, dishes, glassware, pots/pans and un-upholstered furniture. We DO NOT accept upholstered furniture, electronics, used toys, car seats, stuffed animals, mattresses, bed frames, TV stands, armoires, or large appliances.

C. What are the most needed food items to advertise at our company’s food drive?

__ Canned Tuna/Salmon in Water

__ Canned Chicken

__ Pasta sauce

__ Brownie Mix

__ Pancake Syrup

__ Canned Ravioli

__ Peanut Butter

__ Brown Rice

__ Whole Wheat Pasta

__ Healthy All-Fruit Jams and Jellies

__ Low Sodium Canned Vegetables

__ Low Sodium Hearty Soups